Help Files

Once you have your account and password you can get quotes, make bookings, track parcels and shipments, view electronic signatures as proof of delivery and view your account activity.

If you want to simply track the real-time status of your parcel or shipment click on QUIKTRAK and enter your account number and the job/Air Waybill number.

To see the actual location of your SameDay courier go to CourierLocator.

For more in-depth help please use the links to help files below. If these help files do not cover an area you are having problems with please Contact Us.

OnLine Demonstrations

Interactive demonstrations of our OnLine Booking, Tracking and Reporting systems (a screen resolution of 1024 x 768 or higher and flash player 6 or above is recommended for best viewing results)

SameDay Courier Booking, Tracking & Reporting

NextDay & International Courier Booking (NextDay Courier) Booking (International Courier) Tracking Reporting

OnLine User Guides

• Book OnLine SameDay Courier user guide
• CourierLocator user guide

Troubleshooting

• SameDay Courier OnLine Booking and Account Activity freezes
• SameDay Courier button does not work
• CourierLocator help file

Service Guides

• International Consignment Indemnity cover guide

 

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